Policies

Payment and refund policy

Money moves in one direction only when both sides are ready: funded before work, released after approval.

Last updated 30 July 2026

Funding

Each milestone is funded by the Client before the Expert begins that milestone. Funds are held by the platform and are not available to the Expert until release.

A project may contain a single milestone or several. Milestone amounts must total the agreed project fee.

Release

The Expert marks a milestone delivered. The Client reviews and either approves, requests revisions, or raises a dispute.

On approval, funds are released and split according to the referral reward terms.

Where a Client does not respond within the review window shown on the milestone, the platform may release funds automatically after notifying both parties.

Refunds

Funded but unreleased milestones may be refunded where the parties agree to cancel, or where a dispute is resolved in the Client's favour.

Released milestones are refundable only where a dispute establishes non-delivery or misrepresentation.

Refunds reverse the corresponding expert payout and connector reward.

Taxes

Members are responsible for their own tax obligations, including any sales tax, VAT or GST applicable to their services and rewards.

Demonstration build

The Circle Corporation is currently operating as a demonstration build. Payments, payouts and rewards are simulated in an internal ledger and no live funds are processed.